EXCO Data Solutions

Services — DataOps & Managed Data Services

Your Data Platform Is Only as Good as Its Last Pipeline Run.

EXCO operates data platforms with the discipline of a product engineering team: monitoring, automated testing, SLA management and incident response that keep your data flowing.

  • DataOps
  • Pipeline Monitoring
  • SLA Management
  • CI/CD for Data
  • Incident Response
  • Managed Data Services
All services

The Problem

Platforms Get Built. Then They Get Neglected.

Every data platform starts strong. Then the project team moves on and small failures begin: a pipeline silently loads stale data, a quality rule nobody checks, an incident nobody owns.

Data platforms need active operations. Without monitoring, release discipline and clear ownership, they degrade slowly, then suddenly.

  • Stale data nobody detected

    A pipeline fails at 2am and reports show yesterday's data.

  • Incidents without owners

    Nobody is on call and nobody has the runbook.

  • Deployments that break production

    Changes go straight to production without testing.

  • Quality checked manually

    Analysts spot-check data instead of automated rules.

  • No platform health view

    Nobody knows what ran, failed or ran late.

Our Approach

Operational Excellence as a Managed Discipline.

We embed DataOps practices into your platform as an ongoing capability, with defined SLAs and transparent reporting.

  1. 01

    Platform Onboarding

    Audit pipelines, schedules, dependencies and failure history.

    • 2–4 weeks
  2. 02

    Monitoring Setup

    Instrument every pipeline for freshness, volume and failures.

    • Week 1–3
  3. 03

    CI/CD for Data

    Automated testing and controlled releases for pipeline changes.

    • Week 3–6
  4. 04

    SLA Definition

    Agree SLAs per dataset and report weekly.

    • Ongoing
  5. 05

    Incident Response

    Defined priorities, response times and root-cause reviews.

    • Per SLA
  6. 06

    Monthly Review

    Review incidents, performance and improvement opportunities.

    • Monthly

Reference architecture

Develop & Deploy

  • Version control
  • Automated tests
  • Staging validation
  • Controlled deploy

Monitor & Observe

  • Pipeline health
  • Data freshness
  • Quality rules
  • SLA tracking

Respond & Improve

  • Incident response
  • Root-cause analysis
  • Remediation
  • Monthly review

What We Deliver

Six Operational Capabilities. One Reliable Platform.

Delivered as a managed service with defined SLAs and transparent reporting.

Pipeline Monitoring & Observability

End-to-end monitoring of every pipeline for freshness, volume and failures.

  • Freshness & latency monitoring
  • Volume anomaly alerts
  • Schema change detection
  • Live operational dashboard

CI/CD for Data Pipelines

Automated testing and controlled releases for every pipeline change.

  • Automated pipeline tests
  • Staging environment
  • Controlled deployment
  • Rollback & change log

SLA Management & Reporting

Defined SLAs per dataset, reported weekly.

  • SLA per dataset
  • Weekly SLA report
  • Breach notification
  • Trend analysis

Incident Response

Tiered response with runbooks and root-cause reviews.

  • Priority classification
  • Runbooks per pipeline
  • On-call rota
  • Post-incident reports

Data Quality Monitoring

Automated quality rules running continuously at ingestion and transformation.

  • Automated quality rules
  • Quality trend dashboards
  • Issue routing to owners
  • Quality score per domain

Performance & Cost Optimisation

Ongoing tuning of query performance and cloud cost.

  • Query performance analysis
  • Cloud cost monitoring
  • Capacity planning
  • Monthly optimisation report

Typical Engagements

Operational Excellence in Practice

Banking · Regulatory

Monitored Reporting Pipelines

Monitoring and runbooks for pipelines behind regulatory reports.

Goal: No missed reporting deadlines

Any sector · Reliability

Platform Takeover & Stabilisation

An inherited platform audited, stabilised and documented.

Goal: Fewer failures, faster recovery

Commerce · Releases

CI/CD for Data

Automated tests and staged releases for pipeline changes.

Goal: Releases without production incidents

Any sector · Cost

Cloud Cost Optimisation

Query and storage tuning across an AWS data platform.

Goal: Lower monthly platform cost

FAQ

Common Questions

Can you support a data platform another team built?

Yes. We audit, stabilise and document it first, then operate it under agreed service levels.

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Data Management & Engineering

Pipelines, integration, data modelling and warehouses that bring every source into one reliable platform.

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Cloud & DevOps

AWS cloud architecture, DevOps, CI/CD and cost optimisation for reliable, scalable systems.

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Data Governance & Quality

Data quality controls, governance, lineage and data literacy that make your data trustworthy.

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For US, UK, EU & Middle East clients

Senior engineers with up to 14 years' experience, at a fraction of US, UK or European rates, with working hours that overlap yours.

For Bangladeshi businesses

The same international-standard team that serves global clients, with special local pricing in BDT.

Contracted SLAs, honest billing

Response times and deliverables are written into your contract. If we miss a contracted SLA, you don't pay for that incident. No hidden charges.

Your Platform Deserves Production-Grade Operations.

Talk to EXCO about monitoring, SLAs and managed support for your data platform.

Send us an email+880 1724-446572