Services — How We Work
Clear Engagement Models. No Surprises.
Choose fixed-scope projects, results-based delivery, managed services or engineers in your team. Every model is backed by a contract with clear scope, SLAs and honest pricing.
Engagement Models
Four Waysto Work With Us.
Project Delivery
A defined outcome delivered against agreed scope, milestones and price.
- Best for: platforms, dashboards, migrations
- Pricing: fixed or milestone
- Duration: typically 3–16 weeks
Results as a Service
Software and data built around a business result, then run by EXCO.
- Best for: a clear business outcome
- Pricing: outcome-linked options
- Duration: ongoing, reviewed monthly
Managed Services & DaaS
We run your data platform and analytics as an ongoing service.
- Best for: teams without data operations
- Pricing: monthly fee with SLAs
- Duration: ongoing, reviewed quarterly
Resource Augmentation
Vetted data and software engineers who work inside your team.
- Best for: teams needing capacity
- Pricing: monthly retainer per engineer
- Duration: minimum term agreed upfront
Compare
Which ModelFits You?
| Criteria | Project | RaaS | Managed / DaaS | Augmentation |
|---|---|---|---|---|
| Who manages the work | EXCO | EXCO | EXCO | Your team |
| Scope | Fixed | Defined by result | Agreed monthly | Flexible |
| Pricing | Fixed or milestone | Outcome-linked | Monthly fee | Monthly retainer |
| Best when | Clear goal, defined end | A measurable result | Ongoing operations | You need more hands |
| Handover | Full documentation | EXCO runs it | Runbooks included | Knowledge stays in your team |
| Contracted SLAs | Milestones & warranty | Results & response times | Response & resolution times | Availability & replacement |
Delivery
How EveryEngagement Runs.
- 01
Deep-Dive Discovery
We work alongside your teams to understand how your business really runs, its systems, people and pain points. Every solution is built around that, never a template.
- 02
Design & Blueprint
Agree the target architecture, data model, scope, budget and success measures before any build.
- 03
Build in Sprints
Two-week sprints with a working demo at the end of each one. No big reveal at the end.
- 04
Test & Validate
Every output is reconciled and tested against source data and business rules before go-live.
- 05
Go Live & Hand Over
Controlled release with documentation, training and knowledge transfer to your team.
- 06
Operate & Improve
Keep it yourself, or let EXCO monitor, support and extend it under a managed service.
What To Expect
Our Commitmentsto Every Client.
- A deep dive with your teams before we design anything, never a template
- Scope, SLAs and deliverables written into a contract
- Miss a contracted SLA and you don't pay for that incident
- Fixed scopes and clear rates, with no hidden charges
- A named point of contact and plain-language progress updates
- Documentation for everything we build
- Least-privilege access and confidentiality agreements as standard
- Honest advice, including when a ready-made tool beats custom software
Not Sure Which Model Fits?
Describe your situation and we will recommend the most cost-effective way to start.