Privacy Policy

We only collect information you choose to give us, plus limited technical information needed to run the website:

• Contact details you submit through our forms or by email, such as your name, email address, company and phone number.
• The content of your message and the topic of your enquiry.
• Job application details you send us, such as your CV.
• Basic technical data recorded by our hosting provider, such as IP address, browser type and pages requested, used for security and to keep the site running.
• Anonymous usage statistics collected by Cloudflare Web Analytics, such as pages viewed, referring website, country and device type. This service does not use cookies and does not identify individual visitors.

• To reply to your enquiry and provide the information or services you request.
• To prepare proposals, contracts and project communications.
• To assess job applications.
• To keep the website secure and working properly.
• To meet our legal and regulatory obligations.

We do not sell your personal information, and we do not use it for automated decision-making.

We share personal information only with service providers that help us operate, under appropriate confidentiality terms:

• Our website hosting provider, which also processes contact form submissions on our behalf.
• Our email and business software providers.

We may also disclose information where required by law or to protect our legal rights.

Some of our service providers process data outside Bangladesh. Where information is transferred internationally, we use providers that apply recognised security and data protection safeguards.

We keep enquiry and correspondence records for as long as needed to respond and maintain a business relationship, and job applications for up to 12 months unless you ask us to delete them sooner. We then delete or anonymise the information.

We use access controls, encryption in transit and reputable service providers to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data using appropriate measures.

Depending on where you live, you may have the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information.
• Object to or restrict how we use your information.

To make a request, email info@excods.com. We will respond within a reasonable time.

For information about cookies, please see our Cookie Policy.

We may update this policy from time to time. The latest version will always be published on this page with its effective date.

For any privacy question, email info@excods.com.